Embedded Files
Mastering Banquet Etiquette Action Map
Mastering Banquet Etiquette Action Map
I collaborated with an experienced Banquet Server as my subject matter expert (SME) to develop the action map and established the goal for this project. We identified actions and activities required to help banquet servers delivering a service of excellence.
Audience: New hires and existing employees
Responsibilities: Instructional Design, eLearning Development, Visual Design, Action Mapping, Storyboarding
Tools used: Miro
Mastering Banquet Etiquette Design Document
Mastering Banquet Etiquette Design Document
This design document is part of the module Mastering Banquet Etiquette. This module was designed to enhance the efficiency and effectiveness of banquet services. The primary goal was to increase overall costumer satisfaction ratings by implementing improved communications and service skills.
Audience: New hires and existing employees
Responsibilities: Instructional Design, eLearning Development, Visual Design, Action Mapping, Storyboarding.
Tools used: Google Docs
Mastering Banquet Etiquette Storyboard
Mastering Banquet Etiquette Storyboard
Once the action map was approved and the design document was created, I developed a text-based storyboard that incorporates the key actions into a cohesive narrative.
Audience: New hires and existing employees
Responsibilities: Instructional Design, eLearning Development, Visual Design, Action Mapping, Storyboarding.
Tools used: Google Docs
Fitness and Nutrition Design Document
Fitness and Nutrition Design Document
This design document is the initial outline for the Fitness and Nutrition course. This course was designed with the intention of providing individuals with the tools and knowledge to enhance their well-being, regardless of their current fitness level. The design of the course incorporates various elements that can be adapted to different fitness capacities and needs, ensuring that everyone can benefit from it.
Audience: Individuals at both beginner and advanced levels of fitness expertise
Responsibilities: Instructional Design, eLearning Development, Visual Design
Tools used: Google Docs
Enhancing Lab Safety
Enhancing Lab Safety
This design document is the initial outline for the Enhancing Lab Safety module. The goal of this e-learning module is to significantly improve laboratory safety by educating personnel on the essential principles and best practices of lab safety and hazardous material handling.
Audience: Individuals at various levels of expertise, from beginners to experienced lab personnel, ensuring that all participants gain a thorough understanding of lab safety and hazardous material handling.
Responsibilities: Instructional Design, eLearning Development, Visual Design
Tools used: Google Docs
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